Rheem Water Dispenser 316937A User Guide

Part No. 316937A  
OWNERS GUIDE  
&
INSTALLATION INSTRUCTIONS  
CLASSIC SERIES  
POWDER COATED  
Models 3, 5, 7.5, 10, 15, 25, & 40 Litre  
STAINLESS STEEL  
Models 7.5, 10, 15, 25, & 40 Litre  
IMPORTANT, PLEASE LEAVE WITH THE OWNER  
 
LAZER BOILING WATER UNIT  
INSTALLATION AND OWNERS GUIDE  
Thank you for choosing our Lazer  
C. MINIMUM CLEARANCES  
Boiling Water Unit. Please take a few  
minutes to read this booklet because it  
contains important information about  
the correct installation and operation of  
your Lazer unit.  
For ventilation reasons, all units require a  
minimum clearance of 50mm on all sides.  
For ease of servicing (where there is  
sufficient space) we recommend 300mm  
clearance from the top of all units. For  
element  
replacement  
reasons  
we  
1.  
WARNING:  
recommend clearance of 150mm from the  
right hand side of 3 to 10 litre units and  
300mm from the left hand side of the 15 to  
40 litre units.  
This Lazer unit produces boiling water  
(third degree burns may occur) and care  
should be taken at all times when using  
it. This unit is not intended for use by  
infirm persons and young children  
should be supervised to ensure that  
they do not play with the unit.  
D. MOUNTING  
The Lazer when installed is suspended  
from mounting screws located into keyhole  
slots  
at  
the  
back  
of  
the  
unit  
(refer to the Mounting Dimension  
Specification on page 6).  
2. WATER QUALITY  
Caution is suggested if the Boiling  
Water Unit is to be connected to a water  
supply with a high content of silica or  
calcium. Water supplies of this nature  
may be detrimental to the unit’s  
operation and may cause the warranty  
to become void. For further information  
relating to the guidelines of water  
quality, contact your local Rheem office  
for advice.  
Be sure that the mounting screws are  
securely inserted into the keyhole slots.  
The screws MUST be anchored in such a  
way, that they will hold the weight of the  
unit when filled with water, (refer to the  
specification table on page 5).  
WARNING:  
Before drilling into the wall make sure that  
the screw positions avoid any pipe-work or  
electrical cables. Allow 4 mm clearance  
between the screw head and the wall for  
locating the unit.  
3. INSTALLATION  
This boiling water unit shall be installed  
by a qualified service person. The  
installation must comply with AS/NZS  
3500.4 and all relevant statutory and  
local body requirements of the state in  
which the Boiling Water Unit is installed.  
E. WATER SUPPLY CONNECTION  
Cold mains pressure water (refer to  
specification table on page 5 for minimum  
water pressures) must be piped and  
connected to the ½” BSP inlet fitting  
located on the left hand side underneath  
the unit. An accessible isolating valve must  
be installed near the unit.  
This unit contains an inlet strainer on the  
water inlet connection (refer to figure 1). To  
ensure continuing satisfactory operation, it  
is suggested that the inlet strainer be  
serviced every six months by a qualified  
service person. Where poor water quality is  
present it is recommended to install an  
additional auxiliary filter.  
A. LOCATION  
This unit is designed for interior  
installation only.  
B. OPENING THE UNIT  
To remove the jacket from models 3, 5,  
7.5 & 10 L remove the 4 retaining  
screws at the top and bottom and pull  
the jacket forward. For models 15, 25  
and 40 L unscrew the lid at the top and  
service plate on the left hand side.  
3.  
 
If the site situation requires a pipe length  
exceeding 3 metres, then discharge the  
overflow/drain into a tundish.  
The drain pipe work must not exert a  
pressure of more than 1 metre of head on  
the Lazer boiling unit (refer to figure 2).  
For rear entry connection on 3-10 Litre  
models, we recommend that you use a  
braided flexible hose with a 90° elbow  
for ease of connection.  
F. OVERFLOW / VENT  
CONNECTION IMPORTANCE  
Connect a 15 mm (½”) pipe to the  
During normal operation of the Lazer, the  
overflow/vent connection may discharge  
small quantities of steam and condensate,  
so it is ESSENTIAL that the drain pipe is  
attached to the overflow vent connection.  
This drain pipe must discharge to waste at  
a point where no scald injury, nuisance nor  
inconvenience is caused to people in the  
immediate vicinity.  
overflow/vent  
connection  
(½”BSP  
nipple). This pipe is to be made of a  
material such that continuous steam will  
not degrade it (i.e. copper). This pipe  
must have  
a
continuous fall, not  
exceeding 3 metres in length and / or  
contain no more than 4 bends (refer to  
figure 2).  
WARNINGS:  
Ensure the overflow/vent line remains open  
because the Lazer’s tank is not designed to  
be pressurised. Where freezing may occur,  
protect the pipes and install an air break. It  
is recommended to install an air break in  
the overflow/vent drain line, no more than  
300 mm from the Lazer unit. Also it is  
important to connect the overflow/vent and  
water inlet correctly. Incorrect connection of  
pipe work may damage the unit.  
G. DRAIN  
WARNING:  
Before draining the unit, ensure the  
appliance has been switched off,  
and water is not hot enough to  
scald.  
To drain 3-10L models, turn unit off and  
open tap until no water flows out. Remove  
unit from wall and tip over with tap open  
until unit is empty. For 15-40L units. A drain  
plug is accessible from the bottom of the  
unit (note switch unit off before draining)  
Figure 1: Water Connection  
IMPORTANT  
Installation and maintenance of the Lazer Boiling Water  
unit shall be carried out by a qualified service person.  
Your closest Rheem Service Centre can be contacted by  
telephoning 131 031  
4.  
 
H. TAP OUTLET  
4. OPERATION  
To prevent damage during transport the  
tap is wrapped and placed inside the  
carton.  
The tap is connected to the tap extension  
by a chrome-plated nut and tightened  
using a 29 mm AF spanner.  
When the installation is complete, first turn on  
the water supply before switching on the  
power. The unit is programmed to  
automatically operate 24 hours a day, 7 days  
a week. It is highly recommended for the user  
to program the timer (if the unit supplied has  
one), as this will increase the life of the unit,  
and consume less power (see Section 5 for  
how to program the timer).  
J. ELECTRICAL REQUIREMENTS:  
WARNING:  
If this boiling water unit is to be installed  
in a newly constructed building, ensure  
that all electrical tests including  
insulation tests have been performed  
prior to plugging in and switching on  
your new Boiling Water Unit. Failure to  
do so could damage the electronics.  
The electronic controller constantly monitors  
and controls the water level and water  
temperature to optimise the boiling wate  
delivery.  
Operation based on an inlet water  
temperature of 18ºC  
• 220 –240 Volts AC, 50 Hz, Single Phase  
• 10 Amps on 3, 5, 7.5,10 & 15 litre models  
• 15 Amps on 25 litre model  
Approx Recovery  
Litres / Hour  
Approx. Time to heat  
full Capacity  
Lazer  
Size  
(in minutes)  
• 20 Amps on 40 litre model  
A flexible cord complete with a plug is  
supplied on all 3, 5, 7.5, 10 and 15 Litre  
models. Do not loosen the cord grip or  
pull excess cord into the Lazer. If the  
supply cord of this unit is damaged, it  
must be replaced by the manufacturer or  
a qualified service person.  
3.0 L  
5.0 L  
7.5 L  
10 L  
15 L  
25 L  
40 L  
17.5  
21  
12  
15  
22  
29  
40  
40  
50  
21  
21  
21  
The 25 and 40 litre models must be  
installed with fixed wiring. A means of  
disconnection from all active (phase)  
conductors of the power supply must be  
33  
41  
incorporated  
during  
installation  
in  
accordance with the wiring rules.  
SPECIFICATION  
3 Litre  
5 Litre 7.5 Litre 10 Litre 15 Litre 25 Litre 40 Litre  
Classic Series  
Approx Weight (kg) Empty  
Approx Weight (kg) Full  
Minimum Water Pressure kPa  
Maximum Water Pressure kPa  
Element Size kW  
6
10  
8
15  
9
19  
10  
22  
15  
34  
17  
47  
19  
67  
50  
50  
50  
50  
75  
75  
100  
1000  
4.6  
1000  
1.8  
1000  
2.4  
1000  
2.4  
1000  
2.4  
1000  
2.4  
1000  
3.6  
5.  
 
Figure 2: Overflow / Vent Connection  
MOUNTING DIMENSION SPECIFICATION  
All models  
Figure 3: Mounting Dimension Specifications  
Classic Models  
Dimension  
J mm  
3 Litre  
46  
5 Litre  
46  
7.5 Litre  
10 Litre  
15 Litre  
25 Litre  
75  
40 Litre  
75  
46  
46  
75  
K mm  
L mm  
189  
31  
241  
31  
241  
31  
241  
31  
340  
20  
340  
20  
340  
20  
6.  
 
DIMENSION SPECIFICATION  
Classic models  
Figure 4: Dimension Specification  
3 Litre  
283  
143  
400  
234  
15  
5 Litre 7.5 Litre 10 Litre 15 Litre 25 Litre 40 Litre  
Dimension  
A mm  
B mm  
C mm  
D mm  
E mm  
F mm  
334  
176  
430  
267  
15  
334  
176  
515  
267  
15  
334  
176  
615  
267  
15  
490  
180  
615  
271  
8
490  
235  
615  
326  
8
490  
325  
615  
416  
8
50  
50  
50  
50  
32  
32  
32  
G mm  
H mm  
N mm  
M mm  
53  
18  
212  
142  
53  
18  
245  
167  
53  
18  
245  
167  
53  
18  
245  
167  
103  
32  
249  
245  
103  
32  
304  
245  
103  
32  
394  
245  
7.  
 
B) Set Timer to STD/AUTO Mode  
5. For Units With a Timer  
Select the Timer STD/AUTO mode  
(Prog>Timer STD/AUTO>Accept)  
Timer Functions  
A. Clock  
Display Shows: “STD”  
B. Timer STD/AUTO  
C. Set Sleep Delay Time*  
D. Set ON/OFF Times*  
E. Filter Life  
i. Remaining Life  
ii. Filter Reset  
Pressing the (UP) button alternates the  
“STD”/“AUTO” icons. STD operation means  
that the unit operates 24 hours a day, Auto  
mode reverts the unit to operate at the pre  
set times on the timer. Press the (Accept)  
button to confirm selection and the display  
reverts to the main menu. If the timer is in  
AUTO mode, pushing any Timer key will  
reactivate the unit. The unit will operate  
normally until the next programmed “Off”  
time.  
iii. Filter Life  
F. Service Menu  
* ON/OFF times & Sleep Delay Time  
only operate in AUTO Mode.  
To select a Timer Mode  
C) To Set Sleep Delay Time.  
Select the Sleep on/off mode (Prog>Sleep  
DelayTime>Accept)  
Display Shows: “Sleep DelayTime”  
“ OFF”.  
The sleep function puts the unit in a  
standby mode after user defined period.  
The Sleep Delay will be factory set to OFF  
as the default setting. Pressing the (UP)  
button increases the delay time up to 6  
hours. Press the (Accept) button to confirm  
selection and the display reverts to the  
main menu. The unit will go into “Sleep”  
mode if it has not been used for the “Sleep  
Delay Time” period. To exit “Sleep”, push  
any Timer key.  
Press the (Prog) button until the desired  
mode is displayed on the screen. Press  
the (Accept) button to confirm  
selection. Pressing (Cancel) button at  
any time returns the unit to the main  
menu.  
Any  
functions  
previously  
accepted will be retained.  
Note: The display will revert back to  
main menu from any mode if a button  
has not been pressed for 1 minute.  
A) Setting the Clock  
Select the clock mode  
(Prog>Clock>Accept)  
Display Shows: “Set Clock Day”.  
Press the (UP) button until the desired  
day appears on the screen and press  
the (Accept) button to confirm  
selection.  
D) To Set ON/OFF Times  
Select the Timer ON/OFF mode  
(Prog>Set ON/OFF times>Accept)  
Note: to set the unit to be in off mode for an  
entire day, set the “on” and “off” times to be  
the same eg: On = 0:00 Off = 0:00  
Display Shows: “Set Clock HOUR”  
Press the (UP) button until the desired  
hour (24 Hour Time) appears flashing  
on the screen and press the (Accept)  
button to confirm selection.  
Display Shows: “SUN” “7:00 – 7:00”  
“Set ON hour”.  
Display Shows: “Set Clock MIN”  
Press the (UP) button until the desired  
minute appears flashing on the screen.  
Press the (Accept) button to confirm  
selection and the display reverts to the  
main menu.  
Press the (UP) button until the desired hour  
appears on the screen and press the  
(Accept) button to confirm selection.  
Display Shows: “SUN” “7:00 – 7:00”  
“Set ON minute”.  
Press the (UP) button until the desired  
minute appears on the screen and press  
the (Accept) button to confirm selection.  
8.  
 
Display Shows: “SUN” “7:00 – 7:00”  
F) To Service Menu  
Select Appropriate Service Mode  
i. Error Codes  
ii. Boiling Temp  
iii. Chiller Temp  
“Set OFF hour”.  
Press the (UP) button until the desired  
hour appears on the screen and press  
the (Accept) button to confirm  
selection.  
iv. Calib Reset  
v. Software Version  
vi. Temp Show ON/OFF  
Display Shows: “SUN” “7:00 – 7:00”  
“Set OFF Minute”.  
Press the (UP) button until the desired  
minute appears on the screen and  
press the (Accept) button to confirm  
selection and advance to the next day.  
i) Product Error Codes  
(Prog>Service>Accept>Error Codes)  
This function allows easy identification of  
problems occurring with the unit by service  
technicians.  
Display Shows: “MON” “7:30 – 15:30”  
“Set ON hour”.  
Note: Continue with same procedure for  
Monday through to Saturday.  
ii) For Boiling Unit Display Temp mode  
(Prog>Service>Accept>Boiling Temp)  
Display Shows: “XXX ˚C“  
This function displays the current hot water  
temperature.  
Press the (Cancel) button to revert back to  
the main menu.  
E) Filter Life  
Select the Appropriate Filter Mode  
i. Remaining Life  
ii. Filter Reset  
iii. Filter Life  
iii) For Chiller Unit Display Temp Mode  
(NOT USED ON LAZER PRODUCTS)  
(Prog>Service>Accept>Chiller Temp)  
i) To Select Remaining Life mode  
(Prog>Filter Life>Accept>Remaining  
Life)  
Display Shows: “XXX ˚C“  
Press the (Cancel) button to revert back to  
the main menu.  
Display Shows: “Remaining Life”  
“XXXX litres“  
Press the (Cancel) or (Accept) button  
to revert back to the main menu.  
iv) For Calibration Reset mode  
(Prog>Service>Accept>Calib.Reset>Accept)  
Display Shows: “Calib. Reset“  
ii) To Select the Filter Reset mode  
(Prog> Filter Life >Accept>filter  
reset>Accept)  
This function recalibrates the boiling water  
unit to boiling point. Press the (Accept)  
button to recalibrate the boiling point. Press  
(Accept) again at the “Are You Sure”  
prompt. Press the (Cancel) button to revert  
back to the Main menu.  
Display Shows: “Filter Reset”  
Press the (Accept) button to confirm  
selection at which time you are  
prompted “Are you sure?”. Press  
(Accept) once more reset the filter and  
to return to the Filter Life Menu.  
v) To Display the Software Version  
(Prog>Service>Accept>Software  
Version>Accept)  
iii) To Select the Filter Life mode  
(Prog> Filter Life >Accept>Set Filter  
Life>Accept)  
vi) Temp Show On/Off  
(Prog>Service>Accept>TempShow  
ON/OFF)  
This function allows the temperature of the  
water within the boiling water unit to be  
displayed permanently on the screen.  
Press the (Accept) button to confirm  
selection and the display reverts to the  
main menu.  
Display Shows: “Set Filter Life”  
“5000 Litres”.  
Pressing the (UP) button increases the  
5000 litres value in increments of 500  
litres to a maximum value of 12000  
litres. Press the (Accept) button to  
confirm selection and the display reverts  
to the Filter menu.  
9.  
 
LAZER BOILING WATER UNIT: FAULT FINDING GUIDE.  
**It is strongly recommended that any REMEDY be carried out by a qualified service person**  
SYMPTOMS  
POSSIBLE CAUSE  
REMEDY  
There is no power supply Check the electrical supply.  
There is no water supply  
The inlet strainer is  
blocked  
Check the water supply.  
Check the Inlet Strainer, clean or  
replace.  
Electronic Controller  
failure  
The unit does not fill with  
water  
Test the electronic controller.  
1.  
Check resistance of the solenoid,  
replace if broken.  
Solenoid Valve failure  
The Filter is blocked (If  
unit is supplied with an  
inlet water filter)  
Check the filter, replace if blocked  
(see section 5E for re setting the  
filter)  
Thermal cut-out has  
tripped  
Reset the thermal cut-out.  
If the heating element is properly  
wired, then check its resistance.  
Replace if broken.  
The unit fills water to low  
level and does not heat  
Heating element failure  
2.  
Electronic Controller  
failure  
Thermistor failure  
Test the electronic controller.  
Replace the thermistor.  
Recalibrate the unit (see section 5F  
sub section v) for how to recalibrate  
the unit  
Low Air Pressure  
The unit boils  
continuously  
3.  
4.  
5.  
Electronic Controller  
failure  
Thermistor failure  
Test the electronic controller.  
Replace the thermistor.  
Incoming water pressure  
is too high  
Reduce incoming water pressure.  
Turn the unit off. If water still  
overflows, replace the solenoid valve.  
Clean the level probe  
The unit overflows  
Solenoid valve failure  
Level probe failure  
Replace the level probe  
The unit did not fill with  
enough water  
See 1. & 2. above.  
There is no water from  
the tap  
Drain water out of the unit  
(see paragraph 6 on page 4).  
When unit is empty, disassemble and  
repair the tap.  
The tap diaphragm is  
disconnected from its  
spindle  
10.  
 
NOTES:  
11.  
 
WARRANTY  
In addition to your legal rights, Rheem makes the following promise to the owner. We will repair or, if  
necessary, replace a defective boiling water unit or part of it, which has failed due to faulty manufacture on the  
following terms and conditions:  
WARRANTY PERIOD  
AGE OF BOILING WATER UNIT  
FROM THE DATE OF INSTALLATION  
WARRANTY COVERS ALL BOILING WATER UNITS DOMESTIC,  
COMMERCIAL OR INDUSTRIAL  
Up to (1) year  
Free replacement of failed component, or if necessary, replacement of  
the Boiling Water Unit, free of charge, including labour.**  
** Refer to item 3, Warranty Conditions.  
Should your boiling water unit need service under warranty, please call RHEEM SERVICE on  
131 031 or refer to the yellow pages under Water Heaters for your nearest local service agent.  
WARRANTY CONDITIONS:  
1.The Boiling Water Unit must be installed in accordance with the installation instructions, supplied with the  
Boiling Water Unit, and in accordance with all relevant statutory and local requirements of the state in which  
the Boiling Water Unit is installed.  
2.Where a failed component or Boiling Water Unit is replaced under Warranty, the balance of the original Warranty  
Period will remain effective. The replaced part or Boiling Water Unit does not carry a new Warranty.  
3.Where the Boiling Water Unit is installed outside the boundaries of a metropolitan area as defined by  
Rheem, or beyond 25 km from a regional Rheem branch office, or a Rheem Authorised Service Centre, the  
cost of transport, insurance and travelling costs between the nearest Rheem Authorised Service Centres  
premises and the installed site will be for the account of the owner.  
4.The Warranty only applies to the Boiling Water Unit and therefore does not cover any plumbing or electrical  
parts supplied by the installer and not an integral part of the Boiling Water Unit, e.g. pressure limiting valve,  
stop cock, electrical switches, pumps or fuses.  
WARRANTY INFORMATION  
WARRANTY EXCLUSIONS:  
REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS PER THE RHEEM WARRANTY (ABOVE),  
HOWEVER THE FOLLOWING EXCLUSIONS MAY CAUSE THE BOILING WATER UNIT WARRANTY TO  
BECOME VOID, AND MAY INCUR A CHARGE FOR SERVICE AND COST OF REPLACED PARTS.  
1.Accidental damage; Acts of God; failure due to misuse; incorrect installation, attempts to repair the unit other  
than by a Rheem Authorised Service Agent, or the Rheem Service Department.  
2.Where it is found that there is nothing wrong with the boiling water unit; where the complaint is related to low  
or high water pressure; where there is no flow of hot water due to faulty plumbing or a blocked filter; where  
water leaks are related to plumbing work and not the boiling water unit or its components, where there is a  
failure of electricity or water supplies.  
3.Where the boiling water unit or its component has failed directly or indirectly as a result of high water  
pressure.  
4.Where the boiling water unit is located in a position that does not comply with the Rheem installation  
instructions or relevant statutory requirements causing the need for major dismantling or removal of  
cupboards.  
5.Subject to any statutory provisions to the contrary claims for damage to furniture, carpets, walls, foundations,  
or any other consequential loss either directly or indirectly due to leakage from a boiling water unit.  
6. Repairs to the boiling water unit due to scale formation in the waterways when the heater has been  
connected to a harmful water supply as outlined in the owners guide.  
Contact details:  
RHEEM AUSTRALIA PTY LTD  
A.B.N. 21 098 823 511  
www.rheem.com.au  
FOR SERVICE TELEPHONE  
131 031  
or refer local Yellow Pages  
12.  
 

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